Day 3 - or What am I doing here???

Today was the day of all technics. I'm serious. We had presentations all day long. Some from our lovely acting TMs, and I give you Camelia:

and Micky,

but also Adina, Costin, Michael, Sascha, and another German manager whose name I forgot, sorry :( We were given info about the GTSC structure and roles, so we already have a good insight on what a Microsoft support engineer is doing. And a support escalation engineer. And an escalation engineer. But let's not digress :)

We're starting shadowing tomorrow, weeee. And although it sounds like it, this is not a creepy voodoo ritual, so you're gonna have to come back to find out what it is ;) Tschuessie!